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Three people found guilty of Swansea call centre Sky TV fraud

By EvansTheCrime  |  Posted: December 13, 2013

By Jason Evans / jason.evans@swwmedia.co.uk / @EvansTheCrime

Swasea Crown Court heard details of a nationwide scam to sell Sky TV policies run from a Swansea call centre

Swasea Crown Court heard details of a nationwide scam to sell Sky TV policies run from a Swansea call centre

THREE people accused of a nationwide scam to sell Sky TV policies and warranties to customers from a Swansea call centre have been found guilty.

Darren Smith, aged 33, of Clos Camlas, Morriston, Barbara Swain, aged 59, of Woodford Road, Blaenymaes, and Neville Watkins, aged 36, of Glanmor Road, Uplands, were all convicted of conspiracy to commit fraud.

They were part of a scheme where staff deliberately misled consumers into believing they were working on behalf of Sky, were taking money from customers’ accounts without consent or persuading them to renew their contracts before their policies were up.

Smith’s brother, 35-year-old Christopher Smith of Llys y Bryn, Birchgrove, was found not guilty of conspiracy charges at Swansea Crown Court.

A fifth defendant, the Smith sibling’s father, Richard Smith, aged 55, of Wychtree Street, Morriston, had also been on trial for the same offences but after he was taken ill in the witness box earlier this month Judge Paul Thomas discharged the jury from returning a verdict on him.

Swain, Smith and Watkins were released on bail pending sentencing.

Four other people involved in the scam — Jonathan Stockting, aged 51, of Northway Court, Bishopston, Michael Stockting, aged 28, of Northway Court, Bishopston, Paul Delamare, aged 40, of Clos y Maerdy, Garden Village, and 32-yar-old Jordan Diment of Lon Gwynfryn, Sketty — had all pleaded guilty to conspiracy to defraud on the day the month-long trial began.

During the trial the court heard staff at The Kingsway call centre misled customers and potential customers into believing they were dealing with Sky or its associated companies, and they falsely represented they were calling on behalf of a company authorised by Sky to undertake service and repair work.

The jury was told that a raid by Swansea Council trading standards officers uncovered the credit and debit card details of 7,000 people around the UK.

Sentencing in the case is expected to take place on January 10.

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