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Sacked Kidwelly waitress Sarah Finch settles claim with McDonald's

By South Wales Evening Post  |  Posted: December 19, 2012

Sarah Finch

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A WAITRESS who claimed she was unfairly sacked for sprinkling too much chocolate on a McDonald's McFlurry has settled her case days before reaching a tribunal.

Sarah Finch of Kidwelly was fired for gross misconduct for giving extra chocolate topping to a workmate on the 99p ice-cream dessert at the McDonald's Carmarthen site.

The 19-year-old planned to take her former employers to an employment tribunal after bosses accused her of giving away food without payment.

But now the family's legal representative Darren Newman said the issue has been resolved.

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"With the assistance of ACAS we have reached a resolution — the tribunal is being withdrawn and there is no additional mention of liability," he said.

"The parties have agreed not to disclose any more information apart from that the issue has now been resolved."

McDonald's described A-level student Sarah as an "exceptional employee" before sacking her from her £180-a-week job.

At the time Sarah released a statement, saying: "The matter was trivial, in that I provided a fellow employee, who was purchasing a dessert, a generous sprinkling of chocolate pieces.

"There is no standard for such measures — they are always imprecise and will vary among customers.

"My colleague had asked me: 'Make it a nice one'.

"So the measure I gave erred on the side of more than, rather than less than, the mean."

Managing director Ron Mounsey had confirmed he backed his manager's decision to sack Sarah.

In a letter to Sarah's mother Tessa Finch Mr Mounsey said: "I am aware of the circumstances of your daughter's dismissal, where she has admitted giving away food to someone without receiving payment. This is classed as gross misconduct as per my employee handbook, the consequence is dismissal.

"My managers acted correctly according to my policies and I fully uphold their decisions.

"You may feel it is trivial, but with 740 employees in my business, if my management team were just to overlook such incidents then quickly it would become a free-for-all.

"This is and always has been a dismissable offence in my business," he added.

Mrs Finch and husband Steven declined to speak about the matter and Mr Mounsey was unavailable for comment.

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  • Jiffy  |  December 31 2012, 4:44PM

    "mouse" is too busy throwing his money at the horses. http://tinyurl.com/bybq6nl

  • JerryLew  |  December 20 2012, 12:20AM

    come on "mouse" we are waiting!

    |   2
  • JerryLew  |  December 19 2012, 8:59PM

    lets hope mouse has learned a lesson - dont go to any of his junk food shops. http://tinyurl.com/dy4x3ht over to you mouse - lets see your comment.

    |   3
  • localguy12  |  December 19 2012, 8:35PM

    who knows maybe mcdonalds strip mousnay from franchise he is their slave

    |   5
  • localguy12  |  December 19 2012, 8:34PM


    |   5
  • HaroldMonk  |  December 19 2012, 8:33PM

    Mounsey has shown how poor his management is. A quiet word and possibly a verbal warning would have sufficed. A "free for all" would neve happen because as a manager you'd see your stocks would be falling and no money in the till. A silly story

    |   4
  • cresswell1  |  December 19 2012, 8:21PM

    silly little girl

    |   -8
  • localguy12  |  December 19 2012, 7:48PM

    go back raising pigs

    |   3
  • localguy12  |  December 19 2012, 7:38PM

    Yes, you make a lot of money on inhuman treatment of workers mr mousnay. Today you paid small amount. No doubt you will pay more in the future. I am glad you been ridiculed. You like to make local celebrity from yourselves. Everyone who meet you should you recollect this chocolate. Name and shame HIM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    |   5
  • localguy12  |  December 19 2012, 6:50PM

    BOYCOT MOUNSNEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BOYCOT MOUSNEY!!!!!!!!!!!!!!!!!!!!!!!!!! yes we need bosses like this my company my employee handbook me me me you stolen my chocolate mr mousnay should be boycott by everyone do not attend any place where he is invited

    |   7