A 90-YEAR-OLD woman is stuck at home while her family enjoy some Mediterranean sunshine after she fell while going to board a plane in Cardiff.
Emma Pavlou of Mannheim Quay, Swansea, has now raised concerns about the safety of the disabled walkways at the international airport after the incident on Friday.
She was due to board a flight to Corfu with family members.
After being dropped off just before 5am in the main car park Mrs Pavlou and her daughter Eugenia Davies used a disabled walkway to access departures.
She said: "Lighting in the area was virtually non-existent.
"There are walls each side of the walkway which have no lights inserted into them and there are slight raised trip hazard areas.
"While using the disabled walkway I fell causing laceration above my right eye and extensive bruising to my cheek, shoulder and hand. I was very shaky after."
He daughter said an ambulance attended and this resulted in her being declared unfit to fly so boarding was denied.
"I feel it necessary to forewarn disabled passengers flying from Cardiff airport on early morning/late evening flights of the dangers of using the disabled walkway exiting the main car park to the left facing the airport," she added.
"We were a party of six heading off for a week's holiday in Corfu.
"Our family members are out there now and say it is not the same without us.
"Mum loves going on holidays and we were both looking forward to such a lovely week.
"It was a huge disappointment and we are both very upset.
A Cardiff Airport spokesman said: "We are aware of the incident and there is an ongoing investigation to establish the circumstances surrounding Mrs Pavlou's fall.
"The welfare of Mrs Pavlou was our main concern and to ensure she received the appropriate medical attention which was provided on site by the Welsh Ambulance Service.
"Investigations are key to establish the full facts surrounding any incidents at the airport in line with our commitment to provide a safe and secure environment for all."