A MUM who became stuck in a lift at a Poundstretcher store has criticised staff who she says told her the combined weight of her and a friend caused the problem.
Sharon Hayes, her four-year- old baby and a friend were shocked when they were told they were too heavy for the lift at the newly opened store in Carmarthen. It was the first of two incidents of shoppers stuck in the lift within the first week of opening.
Mrs Hayes, aged 35, said the trio were freed after almost 20 minutes, but were left red-faced after being told they had apparently exceeded the 400Kg weight limit — some 62 stone.
She added: "We were told our weight had caused the lift to jam which I find hard to believe.
"I am 12 stone and my friend is 14 stone, add to that a buggy, my baby boy and it's nowhere near 62 stone. In the end the lift was unjammed without needing anyone to come but we just left feeling embarrassed after being told basically we were too fat for the lift."
Store manager Stacey John said the lift was for disabled customers, adding: "The lift is run by another company, not Poundstretcher. It is designed for a disabled person in a wheelchair. People should ask staff if they want to use the lift for disabled purposes."