A MUM injured in a Swansea Valley road smash said her worried son arrived at the scene from Cardiff before an ambulance did.
Judith Jenkins and her mother Pat Borsden said Mrs Jenkins waited around 90 minutes for an ambulance to take her to hospital.
During that time, firefighters put her in a neck and back brace in the car and held her head steady.
Mrs Borsden said it was just over an hour before paramedics in rapid response vehicles arrived. She said an ambulance then appeared around 20 minutes later at the scene, on the A4067 in Ystradgynlais.
Recalling her long wait, while suffering from pain in her chest and neck, Mrs Jenkins said: "My son got there quicker than the ambulance, and he was shopping in Cardiff with his girlfriend when it happened. His father also got there quicker, and he had been out pheasant beating."
Mrs Jenkins said she recalled two council workers raising the alarm after the accident, which took place near the council office junction at around 2.10pm last Friday.
"They rang 999, and the fire service were there first," said the 44-year-old.
"They left me in the car as it was raining, and put me in a back and neck brace.
''They also gave me oxygen, and one of the firefighters sat in the car and held my head."
Mrs Jenkins, who works as a carer, said the firefighters checked on the progress of the ambulance via radio, but the minutes ticked by.
Her mother, who got to the scene from nearby Penrhos, said three Welsh Ambulance Service rapid response vehicles arrived at around 3.20pm.
Paramedics administered morphine to Mrs Jenkins but had to wait for the ambulance, which carries spinal boards, before she could be moved.
Mrs Borsden said the ambulance arrived from Ammanford at around 3.40pm.
Her daughter was then taken to Morriston Hospital where she was assessed and later discharged.
She is now home recovering.
"I feel battered and bruised but I'm still here — that's the main thing," said Mrs Jenkins.
She praised the firefighters and paramedics but branded the ambulance incident "disgusting" — claiming a similar delay happened in February when she suffered a head injury, resulting in a police car taking her to hospital.
A Mid and West Wales Fire Service spokeswoman said it received a call about the accident at 2.11pm.
She said crews from Pontardawe and Abercrave stayed with Mrs Jenkins until 3.40pm when the casualty was removed from the car and taken to hospital.
They remained at the scene afterwards to clear the road.
The Welsh Ambulance Service told the Post it was looking into the incident, but was unable to give a detailed response at the time of going to press.