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Cold calls trial brings pledge

By South Wales Evening Post  |  Posted: February 18, 2014

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SWANSEA Council will continue to investigate future complaints of telesales cold calling, after 14 employees were jailed for 22 years last week for a Sky insurance scam.

The pledge follows the landmark investigation by the authority, into a company operating a call centre in the city.

June Burtonshaw the Council's Cabinet Member for Place said: "We are very pleased that the outcome was as successful as it was. As the investigation developed we knew that we had a strong case. But had we lost in court, we would have had to pick up the costs of the investigation."

The Council originally brought the charges against 17 people who had posed as telesales agents for Sky and were attempting to sell unsuspecting customers with insurance cover plans they did not need. They worked for a business trading under a variety of names including Aurora Logistics, Cable Guy and 1st Choice Satellites.

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