COUNCILLORS in Coedffranc have been given reassurances over Swansea University’s new Bay Campus.
Members of Swansea University were invited to the community council’s latest meeting, after concerns were raised about the numbers of students who would be living on the Crymlyn Burrows site.
After a presentation about the new campus and how work was progressing, members were introduced to Robin Benson, the community liaison officer for Swansea University, Trinity Saint David Swansea Metropolitan and Gower College Swansea.
He told councillors of the work he currently carries out in his role, working with members of the public not only with concerns about student issues, but also to intergrate students into the community.
He also works in partnership with the Swansea Council and South Wales Police and said the majority of issues reported by residents included parking, rubbish and parties.
"Day to day, I spent a lot of my time trying to resolve issues," he said.
"I attend community meetings, some of the Pact meetings as well, which is one of the ways I get a lot of issues being raised by local people looking for answers."
Student accommodation officer, Ceri Jones, told members that Mr Benson had been in post since September, and in that time had received only 100 complaints — roughly 25 per month, adding: "Of those, 80 per cent have been investigated and resolved."
Mr Benson said: "It’s really about finding new ways to resolve disputes without having a formal police charge."
Councillors were reassured that the same help would be offered to them and their residents when the Bay Campus opens next year.
But Councillor Karl Whitehead-Ross questioned how many people hadn’t actually complained about issues, adding: "Has any research been done? What’s the feedback been like?"
Mr Benson said there was a range of people collecting information, but research had not been done to see if there were any non-reported issues.