A MUM of five was reduced to tears after comments made about her former Swansea home.
Natalie Evans broke down after former Queen's Royal Hussars trooper Terry Hewitt said he had seen better mud huts in Iraq than the property at Tyle Teg in Clydach.
Mrs Evans and her family had vacated the council-owned property before the arrival of Mr Hewitt, his wife Amanda and their two sons Alister, three, and Archie, one.
Mr Hewitt contacted the Evening Post soon after moving in to complain about the state of the property.
He said: "I've seen better mud huts in Iraq.
"Obviously, coming from a military background, I'm used to everything being immaculate, but the house in Clydach is not to a minimum standard — I was surprised.
"My wife Amanda started crying when she saw the property.
"After we had the email about the house in Tyle Teg, Clydach, we thought it was going to be really nice but it was just a big shock."
But, Natalie Evans and her partner Adam John claimed they did not leave the property in the state found by the incoming tenants.
Mr John, who along with his partner is unemployed, had lived at the property for a year before he, his partner and their five children were offered alternative accommodation.
The 23-year-old claimed the kitchen and living room of the house had been recently redecorated with wallpaper and lino had been fitted in the hallway.
Mr John admitted the existence of a damp problem in the bathroom and bedroom of the house, but claimed this was the responsibility of the council.
He said that after hearing Mr Hewitt's criticism: "My partner broke into tears.
"The area we live in is such a small community and people talk.
"We were shocked because we did not leave it like that."
A spokesman for Swansea Council said: "Our normal practice when tenants transfer is to ensure their homes are left in a satisfactory condition.
"When we do need to carry out repairs that we consider should have been the responsibility of the outgoing tenant, we charge them for the work we do.
"We have discussed with Mr John the points he has raised."